Shipping & Payment
Shipping Policy
At Vijayalakshmi Silks, we are committed to delivering your orders safely and on time. All orders are carefully processed and dispatched within 24–48 business hours after order confirmation.
Domestic Shipping
- Free shipping across India on all prepaid orders.
- Delivery usually takes 3–7 business days depending on your location.
- Tracking details will be shared via email or SMS once your order is shipped.
International Shipping
- We ship worldwide through trusted international courier partners.
- International delivery timelines may vary between 7–15 business days.
- Custom duties, taxes, or import charges (if applicable) must be paid by the customer.
Order Processing
- Orders placed on weekends or public holidays will be processed on the next working day.
- Shipping delays may occur during festive seasons, sales, or unforeseen circumstances.
Incorrect Address
Customers are requested to provide accurate shipping details while placing the order. Vijayalakshmi Silks will not be responsible for delays or losses caused due to incorrect address information.
Damaged or Missing Packages
If your package arrives damaged or incomplete, please contact our support team within 48 hours of delivery with photos and order details for assistance.
Payment Policy
We provide secure and reliable payment options to ensure a smooth shopping experience for our customers.
Accepted Payment Methods
- Credit Cards
- Debit Cards
- UPI Payments
- Net Banking
- Wallet Payments
- International Cards
Secure Transactions
All online payments are processed through secure encrypted payment gateways to protect your personal and financial information.
Payment Confirmation
Once your payment is successfully completed, you will receive an order confirmation email or SMS with your order details.
Failed Transactions
In case of a failed transaction where the payment amount is deducted from your account, the amount will usually be refunded automatically by your bank within 5–7 business days.
Pricing & Taxes
All product prices displayed on the website are inclusive of applicable taxes unless stated otherwise.